KONEs objective is to offer the best people flow experience by developing and delivering solutions that enable people to move smoothly, safely, comfortably and without waiting in buildings in an increasingly urbanizing environment. KONE provides its customers with industry-leading elevators, escalators and innovative solutions for modernization and maintenance, and is one of the global leaders in its industry.
In 2007, KONE had annual net sales of EUR 4.1 billion and approximately 32,500 employees. KONE class B shares are listed on the OMX Nordic Exchange Helsinki in Finland.
KONEs key customers are builders, building owners, facility managers and developers. In addition, architects and consultants are key parties in the decision-making process regarding elevators and escalators.
KONE has segmented the markets according to the purpose of the building. The main segments are categorized as residential, office and retail, as well as public transportation and airports. In addition, KONE serves hospitals, leisure centers, hotels and industrial properties.
KONE has approximately 250,000 customers globally, of which the majority are maintenance customers. Maintenance contracts vary from one-elevator residential buildings with yearly contracts to large international accounts with long-term service agreements.
KONE is present in around 50 countries worldwide. It has eight production units in all main markets and seven global R&D centers. KONE's head office is based in Helsinki in Finland.